I’m seeing multiple enter and exit alerts even though nobody is going anywhere!

<aside> <img src="/icons/new-alert_blue.svg" alt="/icons/new-alert_blue.svg" width="40px" /> Sometimes, your sensor will detect someone’s presence device dropping from your home network even though that person, and their phone, haven’t gone anywhere! Here’s what may be happening.

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WiFi Assist / Wifi+

This is a feature that iPhones that that will switch phone to cellular when WiFi connection is weak. When this happens - the phone may appear to drop from your home network.


Network interference

Like with WiFi assist, if network WiFi is weak, a phone may try to join another network in the area.


Low Power Mode or Low Battery

When a phone has low battery, is in low power mode, and is not actively charging, network connection may drop periodically while phone is not in use to conserve battery life.


Androids & WiFi Control

Certain apps may be able to control WiFi connections and can affect behavior of a phone on network, especially when phone is idle, or during night time.


Network Updates

Most ISPs will push updates to your modem or router every once in a while. Generally these will happen when network demand is at its lowest late at night. When this happens, your internet may temporarily go down completely.


Phone or device may need to be updated or restarted