When you tap this checkbox, your phone will show a popup asking for permission to access your device’s location. Be sure to allow permission for “Precise” (not “Approximate”) location. If you denied permission on the popup, you will need to go to your phone settings and change it.
Allowing Location Permissions (iPhone)
Allowing Location Permissions (Android)
This box will be automatically checked if your phone is connected to a WiFi network. If it is unchecked, go to your phone’s settings and make sure you are connected to WiFi.
Also be sure that precise location permissions are enabled, as this can sometimes have an effect.
What Network is my Android on?
When you tap this checkbox, your phone will show a popup asking for permission to access the location of nearby devices (or to access Bluetooth). If you denied permission on the popup, you will need to go to your phone settings and change it.
Allowing Bluetooth Permissions (iPhone)
Allowing Bluetooth Permissions (Android)
How do I Bluetooth pair my mobile device and sensor?