If your sensor is showing as “offline”, it could be due to several factors. To troubleshoot, try the following:
🔹 Unplug the sensor, wait 1-2 minutes, then plug it back in. 🔹 You may be having issues with your home WiFi network. If so, contact your ISP (Internet Service Provider) to troubleshoot. 🔹 If you’re still experiencing issues after trying the above steps, please submit a support request.
<aside> <img src="/icons/mail_gray.svg" alt="/icons/mail_gray.svg" width="40px" /> HomeAware Support: [email protected]
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