Your Halo Connect has 2 LED indicator lights that can help inform you on the status of your sensor. Here is a guide to what the colors mean:
Bottom Light:
🔵 Solid Blue - your sensor is powered on
⚫ Not Lit - your sensor is not powered
Top Light:
🟢⚫ Flashing Green - your sensor is in setup mode
🟢 Solid Green - your sensor has been set up and is working normally
🔴⚫ Flashing Red - your sensor is updating to the latest firmware
🔴 Solid Red - your sensor is not connected to a Wi-Fi network
If you do not see these lights (e.g., no blue light when plugging in your sensor, no green light when setting up), there may be a problem with your sensor hardware. You can contact [email protected] for a replacement or for more assistance.