All devices must use a unique MAC address (Learn more about MAC addresses here:

What is a MAC address? to communicate with a WiFi network, which can enable the device to be tracked across networks and locations.

To enhance user privacy, phone manufacturers have introduced Private Address, a feature that hides a device’s actual WiFi MAC address by generating a random one—this is known as the Private WiFi Address.

Can a device have more than one Private WiFi Address?

Yes! Devices create a unique Private WiFi Address for each network they connect to. For instance, the Private WiFi Address your device uses at home will differ from the one it uses at your favorite coffee shop. Some devices even generate a new Private WiFi Address every 24 hours.

Why should I disable Private Address?

Disabling the Private Address feature allows HomeAware to detect and track your device more efficiently.

Each time a device changes its Private WiFi address:

🔹HomeAware detects a new device, displaying duplicates in the app.

🔹Presence tracking becomes inaccurate, requiring you to reassign the Presence Device.

🔹Duplicate devices accumulate, making device management more difficult.

Is my privacy still protected if I disable Private Address?

Yes! Private Address settings apply per WiFi network. Disabling it for your home network won’t affect how your device behaves on other networks—it will continue using a Private WiFi Address elsewhere.